Purely out of interest, how do you verify that the GDPR request is coming from the actual user and not an imposter?
> The organisation might need you to prove your identity. However, they should only ask you for just enough information to be sure you are the right person. If they do this, then the one-month time period to respond to your request begins from when they receive this additional information.
https://ico.org.uk/for-the-public/your-right-to-get-your-dat...
In my domain, our set of services only authorizes Customer Centre system to do so. I guess I'd need to ask them for details, but I always assumed they have checks in place