I'm with you there.

People complain about how crap UX is now, and how computer illiterate the general populace has become but I firmly place the blame on forcing the web into an application delivery platform, abandoning all operating system HIG and conventions so that every app is now it's own unique snowflake that breaks conventions.

IMO people would struggle less if it was all native apps that followed the OS. You learn your operating system's conventions and shortcuts, and those translate into every app you run - but then marketing people got their hands in things, and suddenly everything had to be branded and unique, and we are worse off for it.