The dropping part.
It's not "fair", but people get pissed when you can compare before/after. And to a reason, it means some users relying on that support are now left SOL, when they could have made different choices if the service couldn't handle them from the start.
I have the feeling that most companies that are conducting businesses in both USA in EU are operating illegally anyway. It looks to me like US cloud act and EU GDPR and Data acts are making this incompatible and there is no way to offer a service to both area without breaking any law.
The way this is supposed to work is that you have a subsidiary in the EU that follows the laws in the EU and a subsidiary in the US that follows the laws in the US and then the US subsidiary isn't in the EU or vice versa, so there is no conflict because each entity is only subject to one set of laws or the other.
But now we have governments opprobriously trying to impose laws on entities outside of their jurisdiction.