sgarman 1 day ago

I tried to reach out to coinbase customer support to see if I was impacted. Once I wasted my time with the AI bot and got a human they were unaware of the breach. I was the first person to inform them about it.

3
modeless 1 day ago

They emailed impacted accounts. Source: I was impacted

mns 23 hours ago

Not sure what to say about that, I had an account with them, but I couldn't verify it, had email, phone and could be some sort of ID scanned - don't remember. Haven't used the account ever since and had nothing there, since January I have been getting regularly calls about my account being "compromised". This leak probably happened way earlier, because there was no way someone knew I had an account there and knew exactly the email I had with them.

lavezzi 1 day ago

I don't believe they did, and I also believe they have known about this issue for a long time, and they should have been required to disclose their mandatory 8k a lot earlier.

AustinDev 1 day ago

What was the title of the email? I got a generic looking email at 7AM EST this morning describing the breach.

w-ll 1 day ago

Was this the general "Important Notice" email that went out this morning, or something more specific.

modeless 1 day ago

The "Important Notice" I got says "This included information related to your account". Also I got an email earlier on April 1 about a breach that sounds very similar if it's not the same one.

w-ll 1 day ago

Sorry to pester, that exact wording?

I see "We wanted to let you know that we detected activity suggesting that information related to your account may have been accessed in a way that did not align with our internal policies." in the email i got this morning

modeless 1 day ago

Yes. Seems the wording in your email is different from mine.

behringer 1 day ago

company speak for "we lost your shit bro"

ycombinatrix 1 day ago

Maybe the actual first person got unlucky with a lazy customer support agent.

rasz 1 day ago

You were read "Wow we didnt know about it, you are the first person talking about it to me" script line.