Australia and New Zealand are insanely careless with personal data. I was shocked when I was asked to write my credit card details, including cvv, on a piece of paper in a beachside surfboard rental shop
Yeah, no. That's someone who is lazy and not following our rather comprehensive credit card regulations [0]. PCI DSS is required by both VISA and MasterCard, who are the only one's approved by said regulations. CVV storage is not permitted.
If you reported them, chances are, the business would be shut down.
[0] https://www.rba.gov.au/payments-and-infrastructure/payments-...
That is neither standard nor normal.
Hotels always ask to physically take my credit card, random maintenance guys ask to access my apartment without a heads-up from the landlord. It's seen as normal, but in my book it's a bit careless.
I agree that Australia could improve a lot but hotels will take a credit card scan at every country I've been to. In many other countries they also take your passport away and you wait a while to get it back.
> .. Australia could improve a lot but hotels will take a credit card scan
I've not had this done to me in Australia since late 90s early 00s. These days all it takes is a simple tap (or chip swipe) to put a temporary Hold[0] that's released on check-out (or next day).
Of course hotels take your CC, how else are they supposed to charge it? And maintenance men accessing your home without a heads-up is very much illegal and not commonplace.
They're not supposed to write the details down, which is what this person was referring to.
In Asia, they quite often take your CC details and enter it into a text field in their own system in case they need to process it later, including the CVV. Sometimes they're writing it down on paper.
They're not entering it into a PCI compliant system where the digits are masked.
Perhaps. From a distance (physical, social, or both) local norms of behavior are often non-standard and abnormal.
It's certainly not the norm in Australia, nor have I come across that in probably the last 15 or so years. Running your credit card through the terminal to place a hold on funds is done pretty much everywhere. I'm sure there's a few crusty old operators out there doing things the old way.
This isn't normal in Australia or New Zealand, at a national or a local scale. But you can't draw conclusions at a national scale from a local interaction, either way.
Australians are very lax on human rights, including the right to privacy.
Pine Gap is the world’s largest network tap, after all, invalidating the human rights of close to 2 billion people, every single second of the day.
The nation was bred to be so compliant. Australians are not afraid of licking boots if it means cheap avocados can be smashed.
Had the same experience in Namibia in 2022. First I should sent them my credit card stuff via mail. Then via a website which looked like it would automatically write my data to a mail and send it to them :D.
I used a freshly generated virtual credit card with payment amount +20$ as a limit (just to be sure).
Everyone dogpiling on you is incorrect. This has been my experience as well.
I swear half my job these days is helping australian businesses retroactively purge themselves of plaintext card data.
I have seen some shit man.